Sue Bishop, "Develop Your Assertiveness, Second Edition"
English | 2010 | ISBN: 0749460016, 0749460423 | 144 pages | PDF | 3 MB
Develop Your Assertiveness offers simple techniques to enable you to become more assertive. Packed with examples and exercises, it is a self-help guide covering topics such as: the importance of choice behavior; tension control, self-awareness and self-esteem; relationships; making and refusing requests; dealing with problem people.