Udemy - Fundamentals of Customer Journey Mapping torrent

Fundamentals of Customer Journey Mapping
https://TutGee.com

MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 802 MB | Duration: 50m

Learn How to Setup a Customer Journey Mapping Program for Success

What you'll learn
Fundamentals of Customer Journey Mapping
How to set up a customer journey mapping program for success
Steps in the process of building a customer journey map
Characteristics of a customer journey map
Understand your customers better, and personalize communication better
Understand the customer journey from a specific persona's perspective so you can design a better experience
Requirements
no knowledge or prior experience is need to take this course
Description
A customer journey map is a visual representation of the customer journey (also called the buyer journey or user journey). It helps you tell the story of your customers’ experiences with your brand across all touchpoints.

In this course, you will learn the fundamentals of customer journey mapping. You will learn how to set up a customer journey mapping program for success. We will go through how to map the journey for and with your customers.