Udemy - Ai-Powered Customer Experience (Cx) torrent

Ai-Powered Customer Experience (Cx)

https://WebToolTip.com

Published 6/2025
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 2.13 GB | Duration: 10h 3m

AI-Powered CX: Master Customer Journey, Generative AI, User Research & Onboarding for unmatched experiences.

What you'll learn
Map end-to-end customer journeys and spot high-impact CX touchpoints with data-driven frameworks.
Build AI-powered personalization (chatbots, recommenders) that lifts engagement, loyalty, and revenue.
Apply user-psychology insights to craft friction-free, emotionally resonant experiences that delight.
Transform raw support, sales, and feedback data into clear CX dashboards and ROI-backed stories.
Master CX principles: Understand core CX concepts, frameworks, segmentation, journey mapping, VoC, and emotional design.
Leverage Generative AI: Apply AI for personalized content, chatbots, recommendations, and product innovation in CX.
Strategize AI in CX: Develop AI strategies, assess ethical implications, and explore future trends in AI-powered CX.

Requirements
For a better learning experience, we suggest you to use a laptop / mobile phone / pen and paper for taking notes, highlighting important points, and making summaries to reinforce your learning.
No prior coding required—just a computer, internet access, and curiosity about improving customer experiences. Basic marketing or analytics familiarity is helpful but not mandatory.